Why is my Invest account suspended or inactive?

By: Team Stash

Published: Aug 18, 2023

•  Updated: Jan 30, 2026

Stash has reduced your level of service due to inactivity on your brokerage account. This means trading is no longer available to you.

If you’d like to initiate transfers, deposits, or buy/sell securities, you’ll log in to the app to review and agree to the Apex and Stash Capital Customer Account Agreement.

Until you’ve agreed to the Apex and Stash Capital Customer Account Agreement, you’ll still have access to:

• Investment advice and recommendations
• Stash Learn articles and content

Agreeing to the terms in the Apex and Stash Capital Customer Account Agreement will re-activate your access to:

• Initiating transfers
• Depositing to Stash Cash
• Buying/selling securities and/or stocks.

We’re happy to share the Apex and Stash Capital Customer Account Agreement with you as a reference.

Written by Team Stash

We want to turn money into a source of hope and opportunity. We teach people how to build good habits, save more and make it easy and affordable to get started investing. So far, we’ve helped over 6 million people create a more secure financial future with our expert advice and award winning investing app.