Stash Privacy Policy

Stash Financial, Inc.

Privacy Policy

Effective: March 28, 2026

Table of Contents

  1. Introduction
  2. Information We Collect or Receive
  3. Sources of Personal Information
  4. How The Information Is Used
  5. How We Protect Your Information
  6. Retention of Your Information
  7. Communication Preferences
  8. State Privacy Rights
  9. California Notice at Collection
  10. Changes To This Privacy Policy
  11. Contact Us

1. Introduction

Welcome to Stash! Your trust is important to us, and we’re committed to protecting the privacy and security of your personal information. The personal information you provide to us helps us provide a great experience with Stash. That’s why we want to keep you informed of what personal information we collect, how it’s used, and when it is disclosed. We are dedicated to protecting the personal information we collect from you and ensuring that it is handled with care and attention.

1.1 Scope

This Privacy Policy applies to Stash Financial, Inc. and its affiliates Stash Investments LLC (our registered investment adviser), Stash Capital LLC (our registered broker dealer), Stash Cash Management LLC (our banking services affiliate), and Stash Insurance Services LLC (our insurance services affiliate). In this Privacy Policy, we refer to Stash Financial, Inc., its affiliates, and any third parties acting on our behalf as “Stash”.
This Privacy Policy describes how we collect, use, process, and disclose your personal information, in conjunction with your access to and use of the Stash Platform as well as any other online or offline interactions between us (collectively, the “Services”). Our Services are available to you through a variety of platforms, including, but not limited to, www.stash.com and www.stash.com/learn (collectively, the “Sites”), and our mobile applications, which are accessible through a variety of connected devices (collectively, the “App”). The Sites and the App are collectively referred to as the “Stash Platform.”

In addition to the information provided in this Privacy Policy, Stash is required by federal law to provide consumers with information regarding our collection and disclosure of nonpublic personal information. Please see our Privacy Notice for more information.

1.2 Description of Users and Acceptance of Terms

This Privacy Policy applies to visitors to the Stash Platform who view publicly accessible content (“Visitors”), customers who have signed up to access and use the Services offered by Stash through the Stash Platform (“Customers”), and any other users of our Services (collectively, the “Users”).
By visiting or browsing the publicly accessible areas of the Sites or the App or using any of our Services, Users are acknowledging that they have read, understood, and agree to be legally bound by this Privacy Policy and our Terms of Use. If you do not agree to any of the terms in this Privacy Policy or the Terms of Use, you may not access or use the Sites, the App, or any of our Services.

By signing up, accessing, or using the Stash Platform or our Services, each User is agreeing to the terms of this Privacy Policy, the Terms of Use, and any applicable customer agreements (which can be found at https://www.stash.com/disclosurelibrary).

1.3 Exclusions

The following exclusions apply to this Privacy Policy:

2. Information We Collect or Receive

In the course of operating the Stash Platform and providing the Services, we collect or receive the following categories of information, which collectively comprise “Personal Information”.

2.1 Categories of Personal Information

When you register to become a Customer, you will be asked to provide us with certain information about you, such as:

We may collect additional categories of Personal Information from Users that may vary based on the nature of our interactions with such Users.

We may also collect the following categories of sensitive personal information (“Sensitive Personal Information”) about you, such as:

We may also draw inferences from any of the Personal Information identified in this Privacy Policy to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

If you have provided us with any Personal Information, you may access, review, and/or make changes by making the changes in your registered account settings page or by contacting us at support@stash.com or (800) 205-5164.

2.2 Nonpublic Personal Information

When you register to become a Customer, and at certain times following initial registration during the provision of our Services to you, we will also collect your nonpublic personal information, which means (i) any information you provide to us to obtain a financial product or service from us, (ii) any information about you resulting from any transaction involving a financial product or service between you and us, (iii) any information about a transaction, purchase, or sale you are seeking to execute through the Stash Platform, or (iv) any information we otherwise obtain about you in connection with providing a financial product or service to you (collectively, the “Nonpublic Personal Information”). We may also collect Nonpublic Personal Information from Visitors who are consumers of our Platform.

2.3 Investment Style Information

When you register as a Customer, you will be asked to provide information about your investment preferences and investment style, such as, your risk tolerance, time horizon, liquidity needs, investment objectives, and investment experiences (collectively, the “Investment Style Information”). Investment Style Information may be updated or modified by you following initial registration during the provision of our Services to you.

2.4 Geolocational Information

Certain features and functionalities of the Services are based on your location. In order to provide these features and functionalities while you are using a mobile device, we may, with your consent, automatically collect geolocation information from your mobile device, wireless carrier, or certain third-party service providers. Such information is collectively called “Geolocational Information.” You may decline to allow us to collect such Geolocational Information, in which case Stash may not be able to provide certain features or functionalities to you.

2.5 Information We Collect From You Automatically

We may automatically collect or receive information about you, your use of the Stash Platform, your interactions with us and our advertising and/or marketing messaging, as well as information regarding your computer or other devices used to access the Stash Platform, such as:

2.6 Children’s Data

Stash does not knowingly collect or receive Personal Information from children under the age of 18, except as described in this Privacy Policy or in the privacy policies of certain Stash affiliates or certain Stash Sites. Generally, if a User submitting personal information is suspected of being younger than 18 years of age, Stash will require the User to close their account and will not allow the User to continue using our Services. We will also take steps, as appropriate, to delete the information. Please notify us if you know of any individuals under the age of 18 using our Services, so we can determine what actions should be taken to protect these children.

Notwithstanding the above, if you establish a Stash custodial account with us that is governed by the Uniform Gifts to Minors Act or the Uniform Transfers to Minors Act that is for the benefit of a child under the age of 13, only the individual establishing the account provides Personal Information to us necessary to establish the account for the child under the age of 13. Subsequent to the creation of the account, we will only collect and use Personal Information related to the child for the limited purpose of providing the Services, and except as set forth in this Privacy Policy, such information will not be disclosed to third parties for any purpose not required or permitted by law, including marketing.

3. Sources of Personal Information

3.1 Information Collected by or Received from Third-Party Sources

We may also collect Personal Information about you from third-party sources, such as banking verification services, consumer reporting agencies, unaffiliated third-party service providers, brokers, banks, or government databases. If you are a customer of the StashWorks program offered by Stash, we will collect information about your employment status from your employer. We may combine data we collect about you from third-party data sources with data we collect from you and may use and disclose such data as described in this Privacy Policy. All information we collect or receive from such third-party sources is referred to as “Third-Party Information.”

3.2 Information Collected by or Through Third-Party Advertising

We may disclose information about you to third parties that Stash has selected and approved for external ad distribution and ad optimization (including tailoring, behavioral or contextual targeting or retargeting, analyzing, managing, reporting, and optimizing of ads). Third parties may also use cookies, pixel tags, and other technologies to collect information about you for such purposes. Pixel tags enable us and these third-party advertising companies to recognize a browser’s cookie when a browser visits the site on which the pixel tag is located in order to learn which advertisement brings a user to a given site. In addition, we may receive information about you from advertisers and/or their service providers, such as advertising identifiers, IP addresses, and post-conversion data. You may learn more about cookies and your ability to opt out of certain third-party advertising cookies by visiting the following website: http://www.aboutads.info/choices. If you do not want your information to be collected and used by third-party tracking technologies, you can exercise some choice over such tracking by visiting the Digital Advertising Alliance Opt-Out Tool ( https://optout.aboutads.info). You can also learn more and manage your privacy choices by visiting our website and navigating to “Your Privacy Choices” . Stash also responds to general web browser “Do Not Track” settings and/or signals. Even if you disable tracking, keep in mind that you may still receive interest-based advertising, including from third parties with whom your information had been previously disclosed or advertising from third parties that is not based on your interests and preferences. Residents of certain states may have additional choices as described in the “State Privacy Rights” section below.

3.3 Opt-In Consent to Marketing

Distinct from the general third-party advertising described in the above section 3.2, Stash will not disclose your Personal Information to non-affiliated third parties that may use your Personal Information to market to you without first obtaining your opt-in consent. By providing your opt-in consent, Stash may disclose your Personal Information to such non-affiliated third parties, and you permit such non-affiliated third parties to send marketing advertisements to you. If you have opted-in for this kind of disclosure of your Personal Information, then you may: (i) choose to opt-out of such disclosure; and/or (ii) request certain information regarding our disclosure of your Personal Information to such non-affiliated third parties in accordance with Section 8 below, in each case by contacting us by following the instructions in the “Contact Us” section below.

4. How The Information Is Used

Our primary purpose in collecting information about you is to provide you with a secure, smooth, efficient, and customized experience. We may use information about you to (1) provide, understand, improve, and develop the Stash Platform and Services, (2) create and maintain a trusted and safe environment (such as to comply with our legal obligations), and (3) provide, personalize, measure, and improve our advertising and marketing. We may also use Personal Information for the purpose of training large language models.

4.1 Provide, Improve, and Develop the Stash Platform and Services

We may use Personal Information to provide, improve, and develop the Stash Platform and Services, including, for example:

We process your Personal Information for these purposes given our legitimate interest in improving the Stash Platform and Services and our Users’ experience with it, and where it is necessary for the adequate performance of our contractual obligations with you. Further, to the extent you add a widget to the App through the interactive instructions displayed on your iOS or Android device, you are expressly authorizing Stash to display certain of your Personal Information, including but not limited to the value of your account, outside of the App on your iOS or Android device.

4.2 Create and Maintain a Trusted and Safe Environment

We may use Personal Information to create and maintain a trusted and safe environment, including, for example:

We process your Personal Information for these purposes given our legitimate interest in protecting the Stash Platform and Services, to measure the adequate performance of our contractual obligations with you, and to comply with applicable laws.

4.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing

We may use Personal Information to provide, personalize, measure, and improve our advertising and marketing activities, including, for example:

We will process your Personal Information for the purposes listed in this section, given our legitimate interest in undertaking marketing activities to offer you products or services that may be of interest to you.

4.4 Disclosures of Information

5. How We Protect Your Information

The security of your Personal Information is important to us. Stash handles sensitive financial customer data, so we’ve taken steps to secure critical systems and information. For example, we use encryption to protect and secure all of your information, from Sensitive Personal Information (like your Social Security number) to your transaction history. We have implemented commercially reasonable technical, administrative, and physical safeguards to protect information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. To learn more about how we protect your information, visit https://www.stash.com/security.

6. Retention of Your Information

We will retain your Personal Information for as long as it serves the purpose(s) for which it was initially collected as stated in this Privacy Policy or subsequently authorized. We will also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If your customer relationship with Stash ends, we will not destroy your Personal Information unless required or permitted by law. We will continue to treat your Personal Information in accordance with this Privacy Policy and applicable laws.

Personal Information connected to you that is no longer necessary and relevant to provide our Services may be de-identified or aggregated with other non-personal data to provide insights that are commercially valuable to Stash, such as statistics of the use of the Services. We publicly commit to maintain and use the anonymized data in deidentified form and not to attempt to reidentify the information.

7. Communication Preferences

You have choices on the messages you choose to receive.

8. State Privacy Rights

Certain states provide residents of the respective states with privacy rights relating to your Personal Information, subject to applicable exemptions. For example, these states exempt Nonpublic Personal Information subject to the Gramm-Leach-Bliley Act from these privacy rights.

Stash will not discriminate or retaliate against those who exercise their privacy rights. Specifically, if you exercise your privacy rights, we will not deny you services, charge you different prices for services, prevent you from applying for future employment with Stash, or provide you a different level or quality of services.

To submit a privacy request, please contact us by following the instructions in the “Contact Us” section below. Please note that you may be required to verify your identity before further action is taken. For certain types of requests, please be prepared to provide us with information such as: your first and last name, the last four digits of your Social Security number, and proof of residency to verify your identity, along with specifying which privacy right you wish to exercise. As a part of this process, government identification may be required. We will match this information against our business records to verify your identity before processing your privacy request.

Consistent with applicable law, you may designate an authorized agent to make a privacy request on your behalf. In order to designate an authorized agent to make a privacy request on your behalf, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government-issued identification.

9. California Notice at Collection

The California Consumer Privacy Act of 2020 (collectively referred to in this notice as “CCPA”) requires that we provide you with certain information at or before the point of collection of Personal Information.

In the last 12 months, we collected certain categories of Personal Information and Sensitive Personal Information, including but not limited to: identifiers (such as name, email address and IP address), Internet or other electronic network activity information (such as engagement with promotional messages and ads). For more details about the categories of information we collect and the categories of sources of this information, please see the “Information We Collect or Receive” and the “Sources of Personal Information” sections above.

We disclose Personal Information to the categories of third parties described in the “How the Information Is Used” section above. We allow third parties to collect personal information through our Service and disclose personal information to third parties for the business purposes described in this Privacy Policy, including, without limitation, advertising and marketing on our Services and elsewhere based on Users’ online activities over time and across different sites, services, and devices.

We do not sell the Personal Information of California residents that are less than 16 years of age, unless the resident (in the case of residents between 13 and 16 years of age) or the resident’s parent or guardian (in the case of residents who are less than 13 years of age) has affirmatively authorized the sale of the resident’s Personal Information.

California law permits consumers who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their Personal Information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of Personal Information disclosed to those third parties. Stash does not disclose Personal Information to third parties for their own direct marketing purposes without your prior consent. Accordingly, you can prevent the disclosure of your Personal Information to third parties for their direct marketing purposes by withholding or withdrawing consent.

For more information about the length of time we intend to retain each category of Personal Information, including Sensitive Personal Information, please see the “Retention of Your Information” section above. We shall not retain your Personal Information or Sensitive Personal Information for longer than is reasonably necessary for the disclosed purpose.

10. Changes To This Privacy Policy

We may modify this Privacy Policy from time to time which will be indicated by changing the date at the top of this page. If we make any material changes, we will notify you by email (sent to the email address specified in your account), by means of a notice on the Stash Platform prior to the change becoming effective, or as otherwise required by applicable law. Unless we indicate otherwise, your continued access to or use of the Stash Platform after we make any changes to this Privacy Policy will be subject to the revised Privacy Policy. If you do not agree to such future changes, we reserve the right to terminate our relationship with you.

11. Contact Us

If you have questions or concerns regarding this Privacy Policy, about Stash’s information handling practices, or if you have a complaint, please contact us by emailing us at support@stash.com, or calling us at (800) 205-5164.